Contact
Reach the desk.
Three ways in, each with the hours it is actually staffed — a channel without hours is a channel that does not answer.
Live chat
Inside the platform, once you are signed in.
24/5
Use the form below — it reaches the same desk.
1 working day
Phone
Not published. Live chat and email reach us faster.
Mon–Fri 08:00–18:00 UTC
Send a message
Before you write
Most funding questions are answered on the FAQ page in less time than a reply takes.
Registered office
Trade Capital Markets FX 1 Sample Exchange Square, London EC2A 0AA Regulated by the authorities in the jurisdictions where we operate.
Complaints
If we have got something wrong, say so in the same form and mark it a complaint — it routes differently and is answered on a stated timetable.
Trade Capital Markets FX
Forex, indices, commodities, equities, ETFs and crypto — one account, one ledger.
Risk warning. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 74% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Past performance of a copied trader, a bot or a plan is not a guide to future results.
Execution only. Nothing on this site is investment advice, a recommendation, or an offer to transact in any instrument. You are responsible for every position you open.
Jurisdiction. The information on this site is not directed at residents of any country or jurisdiction where such distribution or use would be contrary to local law.
Trade Capital Markets FX · registered office as published on our contact page · authorised and regulated by the authorities in the jurisdictions where we operate.